How can I purchase FFPEG products? Can I buy directly from FFPEG or get a price quote?

Yes, anyone can purchase our products at our regular discounted prices. Visit us at ffpeg.store for incredible discounts on high-end furniture and accessories.

How can Iget a catalog for the product lines that FFPEG carries?

Currently, manufacturer catalogs are available exclusivelyfor the trade. However, you can view any product line or manufacturer by clicking the relevant link on FFPEG’s website.

Where theproducts you carry are made from?

Most of our fine furniture and accessories are crafted in the Philippines, Indonesia, or Vietnam, where highly skilled artisans create components to meet our design and quality standards. We also carry a few high-end manufacturers, like Marge Carson, whose products are made in California.

How can I be sure I am purchasing an authentic high-end item?

Every genuine item we offer will display the brand name somewhere on the product. Nearly every piece will feature an authentic brand name, regardless of its size. To ensure you're buying a genuine item, look for the manufacturer's name and surround yourself with timeless quality in your home.

This is an example of a question that a customer might ask

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

What is the FFPEG Warranty? Do you guarantee your furniture?

FFPEG stands by the quality of its products and will work with you or your designer to assess any issues and determine the best solution. Most issues are identified shortly after delivery. Please note that we are not responsible for normal wear and tear. For general care and maintenance, refer to our Product Manual. If a defect is identified upon delivery and confirmed as a manufacturer's defect, the item will be replaced with the same or an equivalent item.

Does FFPEG have outlet or club member stores?

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Can I get replacement parts for older furniture pieces?

Replacement parts are available for most "stock or active" items. However, parts for discontinued items may not be available.

How should I care for my furniture?

Please refer to the Product Manual on each manufacturer's website for specific care and maintenance instructions.

How can I learn more about the product lines you carry?

Visit our website and navigate to the “Manufacturers” tab for information on the lines we offer. We frequently add new lines, so check back often, contact Customer Service at 888-692-0225, or email us at sales@ffpeg.com.

If I’m interested in a product line that you don’t currently offer, can I request it?

FFPEG continuously searches globally for high-end furniture lines. If you’re interested in a line that we don’t currently carry, please let us know. If the line meets our quality standards, we may consider adding it to our collection.

How can I ensure I receive emails from FFPEG?

Check your spam or junk mail folder and mark our emails as "not junk" to ensure you receive them. Also, remember to update us with your new email address if it changes.

Is there a showroom location outside California?

No, our showroom is located in California. If you are out of state, you can shop online through the websites of the various manufacturers we carry. Our warehouse

What are Monthly Specials e-flyers?

These are monthly deals offered by certain dealers, providing significant discounts on high-end merchandise due to our bulk purchasing. Please note that all sales are final—no exchanges or refunds. You can also check the website under ‘Current Offers” for the most up-to-date discount codes.

What happens after I make a deposit for my items?

Once your order is finalized, you will receive an email detailing your entire order, terms and conditions, and payment authorization. You will also receive an invoice for your deposit or payment. The estimated shipping date will be provided on your receipt.

When can I expect my order to be delivered?

You will receive an estimated shipping date before placing your order. This date depends on factors such as stock availability and production schedules. If an item is in stock, delivery typically takes about two weeks. If an item is not in stock, delivery may take several months. You will be informed about availability before confirming your order.

How are deliveries scheduled?

We use your zip code and delivery instructions to determine the most efficient delivery route. A Delivery Coordinator will contact you to establish a 7-day delivery window. Once your furniture is assigned to a freight carrier, you will be notified 24 to 48 hours in advance with the specific delivery date and time. Deliveries are made 5 days a week, from 8 a.m. to 8 p.m.

Do I need to be present for the delivery?

You must inspect your furniture upon delivery. If you cannot be present, arrange for someone else to accept, inspect, and sign for the delivery on your behalf. Canceled, refused, or missed deliveries will incur a redelivery fee equal to the original delivery fee. Upon delivery, inspect the item and its packaging for any damage. If you cannot inspect the item immediately, note "UNINSPECTED" on the Bill of Lading. Do not sign as "inspected" if you have not checked the items for damage. In many cases, you have 48 hrs to file a claim.

How do I pay the remaining balance of my order?

For items in stock, the full balance must be paid before delivery. For items not in stock, a 50% deposit is required, with the remaining balance due before delivery. Payment can be made by credit card or cashier’s check payable to FFPEG, Inc.

Do you deliver everything at once, or can there be multiple deliveries?

Items are delivered as they become available for shipping. You may receive multiple shipments if different items are ready at different times. If you need consolidated services, the first 30 days of storage at free of charge. If you need longer storage time, contact us for more information.

Where will my furniture be placed upon delivery?

The delivery team will place your items in the location specified by you, depending on the service level you have paid for. White Glove Service delivery is available if needed. For LTL shipments, the carrier will deliver to the first threshold. Ensure there is enough space for the delivery personnel to maneuver.

What should I do if an item arrives damaged?

If an item damaged upon delivery, notify us immediately. It is critical that you note the damage on the (POD) Proof of delivery. All items are shipped with insurance coverage. We will file a claim on your behalf, and it will be determined whether the item can be repaired or must be replaced, provided adequate insurance was purchased at the time of sale.

Will the delivery personnel remove the packaging debris?

Debris removal services is only available with White Glove services. If you require this service, please inform us when scheduling the delivery so we can choose the appropriate freight company. Depending on your request, packaging materials will either be left at your specified location or removed from the premises.

Do you offer international delivery?

Yes, as a global supplier of high-end furniture and accessories, we ship worldwide for an additional shipping fee. Please request a shipping quote prior to your purchase.

Does the shipping fee include insurance?

In most cases, it is advisable to purchase additional insurance to cover the full value of your order. This is usually a minimal additional cost.

Lighting

Reeves Small Outdoor Pendant - Contemporary Hanging Light Fixture for Outdoor Spaces

Sale

Reeves Small Outdoor Pendant - Contemporary Hanging Light Fixture for Outdoor Spaces

Regular price ~~$520.00~~ $260.00 50% off

Unit price: per

Sale

Reeves Small Outdoor Pendant - Contemporary Hanging Light Fixture for Outdoor Spaces

Regular price ~~$520.00~~ $260.00 50% off

Unit price: per

Cut Small Flush Mount - Blackened Steel & Clear Etched Glass - Damp Rated - Contract Suitable

Sale

Cut Small Flush Mount - Blackened Steel & Clear Etched Glass - Damp Rated - Contract Suitable

Regular price ~~$585.00~~ $292.50 50% off

Unit price: per

Wade Flush Mount Matte Taupe Steel Shade

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Wade Flush Mount Matte Taupe Steel Shade

Regular price ~~$520.00~~ $260.00 50% off

Unit price: per

Shauna Flush Mount - English Bronze with Matte Swirl Glass

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Shauna Flush Mount - English Bronze with Matte Swirl Glass

Regular price ~~$390.00~~ $195.00 50% off

Unit price: per

Tempe Sconce - Antique Brass Swing Arm Reading Light for Stylish Bedside Illumination

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Tempe Sconce - Antique Brass Swing Arm Reading Light for Stylish Bedside Illumination

Regular price ~~$650.00~~ $325.00 50% off

Unit price: per

Illuminate with Style -Driscoll Sconce - Modern Artistry for Contemporary Spaces

Sale

Illuminate with Style -Driscoll Sconce - Modern Artistry for Contemporary Spaces

Regular price ~~$545.00~~ $272.50 50% off

Unit price: per

Watercrest Sconce - White Alabaster with Antique Brass Steel

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Watercrest Sconce - White Alabaster with Antique Brass Steel

Regular price ~~$545.00~~ $272.50 50% off

Unit price: per

Holm Sconce - Blue Smoke Glass with Pewter Steel

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Holm Sconce - Blue Smoke Glass with Pewter Steel

Regular price ~~$495.00~~ $247.99 50% off

Unit price: per

Kady Sconce - Vintage Silver Iron with Frosted Glass

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Kady Sconce - Vintage Silver Iron with Frosted Glass

Regular price ~~$700.00~~ $350.99 50% off

Unit price: per

Bartoli Lamp - Timeless Elegance in Antique Brass and Off-White Finish

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Bartoli Lamp - Timeless Elegance in Antique Brass and Off-White Finish

Regular price ~~$730.00~~ $365.00 50% off

Unit price: per

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Seabrooke Lamp - Coastal-inspired Speckled Sapphire Porcelain Table Lamp with Antique Brass Accents

Regular price ~~$910.00~~ $455.99 50% off

Unit price: per

Othello Lamp - Illuminate Your Space with Timeless Sophistication

Sale

Othello Lamp - Illuminate Your Space with Timeless Sophistication

Regular price ~~$755.00~~ $377.50 50% off

Unit price: per

Simpson Floor Lamp: Illuminate Your Space with Modern Elegance

Sale

Simpson Floor Lamp: Illuminate Your Space with Modern Elegance

Regular price ~~$2,260.00~~ $1,130.00 50% off

Unit price: per

Serrano Floor Lamp - Illuminate Your Space with Timeless Elegance

Sale

Serrano Floor Lamp - Illuminate Your Space with Timeless Elegance

Regular price ~~$1,690.00~~ $845.00 50% off

Unit price: per

Westcliff Sconce: Illuminate Your Space with Timeless Elegance

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Westcliff Sconce: Illuminate Your Space with Timeless Elegance

Regular price ~~$390.00~~ $197.50 49% off

Unit price: per

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Evan Outdoor Sconce - Modern Lighting for Your Outdoor Spaces

Regular price ~~$1,300.00~~ $650.00 50% off

Unit price: per

Oxblood Steel Antique Brass Flush Mount Light Fixture - Damp Rated

Sale

Oxblood Steel Antique Brass Flush Mount Light Fixture - Damp Rated

Regular price ~~$520.00~~ $260.99 50% off

Unit price: per

Pietro Flush Mount - English Bronze Glass Fixture

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Pietro Flush Mount - English Bronze Glass Fixture

Regular price ~~$690.00~~ $345.99 50% off

Unit price: per

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Pepperdine Lamp - Elegant Mix of Champagne Crystal, White Marble, and Antique Brass

Regular price ~~$1,170.00~~ $585.00 50% off

Unit price: per

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Vickery Lamp - Artisanal Conical Silhouette with Ivory Riverstone Composite

Regular price ~~$780.00~~ $390.00 50% off

Unit price: per

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Mecca Lamp - Sandpiper Porcelain Grecian Pottery Inspired

Regular price ~~$1,220.00~~ $610.00 50% off

Unit price: per

Shelby Lamp - Contemporary Black and White Resin Table Lamp

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Shelby Lamp - Contemporary Black and White Resin Table Lamp

Regular price ~~$860.00~~ $430.00 50% off

Unit price: per

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Samoa Lamp - Stylish Antique Brass Cast Aluminum Table Lamp

Regular price ~~$1,040.00~~ $520.00 50% off

Unit price: per

Rambo Lamp - Modern Stacked Drum Table Lamp in Matte Black Terracotta

Sale

Rambo Lamp - Modern Stacked Drum Table Lamp in Matte Black Terracotta

Regular price ~~$1,040.00~~ $520.00 50% off

Unit price: per

Piloti Lamp - Sleek Desk Lamp with Faux Marble Base and Bronze Finish

Sale

Piloti Lamp - Sleek Desk Lamp with Faux Marble Base and Bronze Finish

Regular price ~~$1,040.00~~ $520.00 50% off

Unit price: per

Sold out

Penny Lamp - White Gesso Table Lamp Inspired by Eucalyptus Plant

Regular price ~~$600.00~~ $300.99 50% off

Unit price: per

Sold out

Shirley Lamp - Seafoam Reactive Porcelain Table Lamp with Cactus-Inspired Design

Regular price ~~$885.00~~ $442.50 50% off

Unit price: per

Wyatt Lamp - Elegant Indoor Lighting with Rolled Edges and Hardback Shade

Sale

Wyatt Lamp - Elegant Indoor Lighting with Rolled Edges and Hardback Shade

Regular price ~~$715.00~~ $357.50 50% off

Unit price: per

Sold out

Shepard Lamp - Smoke Oak Table Lamp with Stacked Geometric Shapes

Regular price ~~$805.00~~ $402.50 50% off

Unit price: per

Rendor Lamp - Ebony Resin Table Lamp with Sculptural Chain-Link Design

Sale

Rendor Lamp - Ebony Resin Table Lamp with Sculptural Chain-Link Design

Regular price ~~$910.00~~ $455.99 50% off

Unit price: per

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Nuevo Lamp - White Alabaster Sculptural Form with Bronze Accent

Regular price ~~$1,220.00~~ $610.00 50% off

Unit price: per

Sold out

Steele Lamp - Ivory Riverstone Composite, Faceted Facade

Regular price ~~$780.00~~ $410.99 47% off

Unit price: per

Southlake Ceramic Totem-Style Lamp with Ice Reactive Glaze

Sale

Southlake Ceramic Totem-Style Lamp with Ice Reactive Glaze

Regular price ~~$700.00~~ $350.99 50% off

Unit price: per

Omaha Sconce - Textured Frosted Glass and Bronze Torchier-Style Wall Light with Forged Finial Detail

Sale

Omaha Sconce - Textured Frosted Glass and Bronze Torchier-Style Wall Light with Forged Finial Detail

Regular price ~~$415.00~~ $207.99 50% off

Unit price: per

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Wren Lamp - Clean and Modern Table Lamp Inspired by Board-Formed Concrete

Regular price ~~$780.00~~ $390.00 50% off

Unit price: per

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Milford Pendant - Contemporary Smoke Luster Seedy Glass Pendant with Antique Brass Iron

Regular price ~~$755.00~~ $377.50 50% off

Unit price: per

Sold out

Task-Style Sweeney Floor Lamp with Natural Rattan, Bronze Steel, and White Linen Shade

Regular price ~~$1,040.00~~ $520.00 50% off

Unit price: per

Jarrod Small Pendant - Hand-Carved Wooden Drum Shade in Whitewash Finish

Sale

Jarrod Small Pendant - Hand-Carved Wooden Drum Shade in Whitewash Finish

Regular price ~~$1,135.00~~ $567.20 50% off

Unit price: per

Sold out

Sadie Lamp - Antique Brass Steel Task Lamp with LED Integration

Regular price ~~$860.00~~ $430.99 50% off

Unit price: per

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