How can I purchase FFPEG products? Can I buy directly from FFPEG or get a price quote?

Yes, anyone can purchase our products at our regular discounted prices. Visit us at ffpeg.store for incredible discounts on high-end furniture and accessories.

How can Iget a catalog for the product lines that FFPEG carries?

Currently, manufacturer catalogs are available exclusivelyfor the trade. However, you can view any product line or manufacturer by clicking the relevant link on FFPEG’s website.

Where theproducts you carry are made from?

Most of our fine furniture and accessories are crafted in the Philippines, Indonesia, or Vietnam, where highly skilled artisans create components to meet our design and quality standards. We also carry a few high-end manufacturers, like Marge Carson, whose products are made in California.

How can I be sure I am purchasing an authentic high-end item?

Every genuine item we offer will display the brand name somewhere on the product. Nearly every piece will feature an authentic brand name, regardless of its size. To ensure you're buying a genuine item, look for the manufacturer's name and surround yourself with timeless quality in your home.

This is an example of a question that a customer might ask

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

What is the FFPEG Warranty? Do you guarantee your furniture?

FFPEG stands by the quality of its products and will work with you or your designer to assess any issues and determine the best solution. Most issues are identified shortly after delivery. Please note that we are not responsible for normal wear and tear. For general care and maintenance, refer to our Product Manual. If a defect is identified upon delivery and confirmed as a manufacturer's defect, the item will be replaced with the same or an equivalent item.

Does FFPEG have outlet or club member stores?

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Can I get replacement parts for older furniture pieces?

Replacement parts are available for most "stock or active" items. However, parts for discontinued items may not be available.

How should I care for my furniture?

Please refer to the Product Manual on each manufacturer's website for specific care and maintenance instructions.

How can I learn more about the product lines you carry?

Visit our website and navigate to the “Manufacturers” tab for information on the lines we offer. We frequently add new lines, so check back often, contact Customer Service at 888-692-0225, or email us at sales@ffpeg.com.

If I’m interested in a product line that you don’t currently offer, can I request it?

FFPEG continuously searches globally for high-end furniture lines. If you’re interested in a line that we don’t currently carry, please let us know. If the line meets our quality standards, we may consider adding it to our collection.

How can I ensure I receive emails from FFPEG?

Check your spam or junk mail folder and mark our emails as "not junk" to ensure you receive them. Also, remember to update us with your new email address if it changes.

Is there a showroom location outside California?

No, our showroom is located in California. If you are out of state, you can shop online through the websites of the various manufacturers we carry. Our warehouse

What are Monthly Specials e-flyers?

These are monthly deals offered by certain dealers, providing significant discounts on high-end merchandise due to our bulk purchasing. Please note that all sales are final—no exchanges or refunds. You can also check the website under ‘Current Offers” for the most up-to-date discount codes.

What happens after I make a deposit for my items?

Once your order is finalized, you will receive an email detailing your entire order, terms and conditions, and payment authorization. You will also receive an invoice for your deposit or payment. The estimated shipping date will be provided on your receipt.

When can I expect my order to be delivered?

You will receive an estimated shipping date before placing your order. This date depends on factors such as stock availability and production schedules. If an item is in stock, delivery typically takes about two weeks. If an item is not in stock, delivery may take several months. You will be informed about availability before confirming your order.

How are deliveries scheduled?

We use your zip code and delivery instructions to determine the most efficient delivery route. A Delivery Coordinator will contact you to establish a 7-day delivery window. Once your furniture is assigned to a freight carrier, you will be notified 24 to 48 hours in advance with the specific delivery date and time. Deliveries are made 5 days a week, from 8 a.m. to 8 p.m.

Do I need to be present for the delivery?

You must inspect your furniture upon delivery. If you cannot be present, arrange for someone else to accept, inspect, and sign for the delivery on your behalf. Canceled, refused, or missed deliveries will incur a redelivery fee equal to the original delivery fee. Upon delivery, inspect the item and its packaging for any damage. If you cannot inspect the item immediately, note "UNINSPECTED" on the Bill of Lading. Do not sign as "inspected" if you have not checked the items for damage. In many cases, you have 48 hrs to file a claim.

How do I pay the remaining balance of my order?

For items in stock, the full balance must be paid before delivery. For items not in stock, a 50% deposit is required, with the remaining balance due before delivery. Payment can be made by credit card or cashier’s check payable to FFPEG, Inc.

Do you deliver everything at once, or can there be multiple deliveries?

Items are delivered as they become available for shipping. You may receive multiple shipments if different items are ready at different times. If you need consolidated services, the first 30 days of storage at free of charge. If you need longer storage time, contact us for more information.

Where will my furniture be placed upon delivery?

The delivery team will place your items in the location specified by you, depending on the service level you have paid for. White Glove Service delivery is available if needed. For LTL shipments, the carrier will deliver to the first threshold. Ensure there is enough space for the delivery personnel to maneuver.

What should I do if an item arrives damaged?

If an item damaged upon delivery, notify us immediately. It is critical that you note the damage on the (POD) Proof of delivery. All items are shipped with insurance coverage. We will file a claim on your behalf, and it will be determined whether the item can be repaired or must be replaced, provided adequate insurance was purchased at the time of sale.

Will the delivery personnel remove the packaging debris?

Debris removal services is only available with White Glove services. If you require this service, please inform us when scheduling the delivery so we can choose the appropriate freight company. Depending on your request, packaging materials will either be left at your specified location or removed from the premises.

Do you offer international delivery?

Yes, as a global supplier of high-end furniture and accessories, we ship worldwide for an additional shipping fee. Please request a shipping quote prior to your purchase.

Does the shipping fee include insurance?

In most cases, it is advisable to purchase additional insurance to cover the full value of your order. This is usually a minimal additional cost.

ジョン・リチャード

ジョン・リチャードは、ミシシッピ州グリーンウッドに拠点を置く高級家具メーカーで、家具、照明、鏡、アクセサリーなどの優れたデザインで知られています。

ジョン・リチャードの壁装飾とシャンデリアであなたの家を変身させましょう

John Richard の壁装飾とシャンデリアは、時代を超えた優雅さと完璧な職人技を備え、その素晴らしいデザインであらゆる空間を高めます。最高級の素材を使用して細心の注意を払って作られたこれらの製品は、インテリアに洗練さと魅力を加え、目を惹きつけ雰囲気を高める贅沢さとスタイルを表現します。

Fine Furniture Purchasing Exchange Group, Inc. は、複数のチャネルを通じて住宅および商業市場向けに高級家具やアクセサリーの多様なセレクションを提供する、評判の高いグローバル販売業者です。FFPEG, Inc. では、 John Richard の壁飾りとシャンデリアの絶妙な魅力を発見できます。当社の厳選コレクションは、John Richard の作品の時代を超えた美しさと完璧な職人技を披露し、あらゆる空間を高める洗練さと優雅さを提供します。

ジョン・リチャードの壁装飾の芸術

FFPEG ,Inc. では、壁の装飾は単なるアクセサリーではなく、個人のスタイルや好みを反映するものと考えています。そのため、芸術性と機能性を兼ね備えた John Richard の壁装飾の幅広いセレクションを提供できることを誇りに思っています。印象的な絵画や精巧な彫刻からエレガントな鏡や魅惑的なプリントまで、当社のコレクションにはあらゆる美的感覚に合うものが揃っています。

John Richard の壁装飾品はどれも、最高級の素材と技術を使用して丁寧に作られており、卓越した品質と耐久性を保証しています。モダンな抽象デザインがお好みでも、自然にインスピレーションを得たクラシックなモチーフがお好みでも、当社の厳選されたセレクションにはご自宅のインテリアにぴったりの作品が揃っています。

ジョン・リチャードのシャンデリアで空間を明るく照らしましょう

照明は、部屋の雰囲気やムードを決める上で重要な役割を果たします。ジョンリチャードの見事なシャンデリアほど、部屋の雰囲気を演出するのに最適なものはありません。精密に細部までこだわって作られたジョンリチャードのシャンデリアコレクションは、絶妙なデザインと優れた機能性を兼ね備えています。

まばゆいばかりのクリスタルデザインから洗練された現代的な照明器具まで、当社のシャンデリアはどんな空間も美しく演出します。ダイニングルームに華やかさをプラスしたい場合も、玄関にドラマチックな焦点を作りたい場合も、専門家が厳選したジョンリチャードのシャンデリアがきっと役に立ちます。

専門家による指導とパーソナライズされたサービス

FFPEG, Inc. では、完璧な壁装飾やシャンデリアを選ぶのは大変な作業であることを理解しています。そのため、当社のデザイン専門家チームがあらゆる段階でお客様をサポートします。スペースに適したアイテムの選択に関するアドバイスが必要な場合でも、設置や配置に関するサポートが必要な場合でも、当社はお客様のニーズに合わせたパーソナライズされたサービスとガイダンスを提供することに全力を尽くします。

ジョン・リチャードブランドに関する豊富な知識と顧客満足への取り組みにより、FFPEG, Inc. はお客様のご自宅をスタイリッシュで洗練された空間に変えるお手伝いをいたします。

FFPEG, Inc.の違いを体験してください

FFPEG, Inc. で、ジョンリチャードの壁装飾とシャンデリアの比類ない美しさと職人技をご覧ください。厳選された品揃え、専門家によるガイダンス、パーソナライズされたサービスにより、当社はお客様の夢の住まいを実現する信頼できるパートナーとなります。当社のショールームにお越しいただくか、今すぐオンラインショッピングで当社のコレクションをご覧になり、ジョンリチャードとともに生活空間を変革する旅を始めましょう。

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