How can I purchase FFPEG products? Can I buy directly from FFPEG or get a price quote?

Yes, anyone can purchase our products at our regular discounted prices. Visit us at ffpeg.store for incredible discounts on high-end furniture and accessories.

How can Iget a catalog for the product lines that FFPEG carries?

Currently, manufacturer catalogs are available exclusivelyfor the trade. However, you can view any product line or manufacturer by clicking the relevant link on FFPEG’s website.

Where theproducts you carry are made from?

Most of our fine furniture and accessories are crafted in the Philippines, Indonesia, or Vietnam, where highly skilled artisans create components to meet our design and quality standards. We also carry a few high-end manufacturers, like Marge Carson, whose products are made in California.

How can I be sure I am purchasing an authentic high-end item?

Every genuine item we offer will display the brand name somewhere on the product. Nearly every piece will feature an authentic brand name, regardless of its size. To ensure you're buying a genuine item, look for the manufacturer's name and surround yourself with timeless quality in your home.

This is an example of a question that a customer might ask

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

What is the FFPEG Warranty? Do you guarantee your furniture?

FFPEG stands by the quality of its products and will work with you or your designer to assess any issues and determine the best solution. Most issues are identified shortly after delivery. Please note that we are not responsible for normal wear and tear. For general care and maintenance, refer to our Product Manual. If a defect is identified upon delivery and confirmed as a manufacturer's defect, the item will be replaced with the same or an equivalent item.

Does FFPEG have outlet or club member stores?

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Can I get replacement parts for older furniture pieces?

Replacement parts are available for most "stock or active" items. However, parts for discontinued items may not be available.

How should I care for my furniture?

Please refer to the Product Manual on each manufacturer's website for specific care and maintenance instructions.

How can I learn more about the product lines you carry?

Visit our website and navigate to the “Manufacturers” tab for information on the lines we offer. We frequently add new lines, so check back often, contact Customer Service at 888-692-0225, or email us at sales@ffpeg.com.

If I’m interested in a product line that you don’t currently offer, can I request it?

FFPEG continuously searches globally for high-end furniture lines. If you’re interested in a line that we don’t currently carry, please let us know. If the line meets our quality standards, we may consider adding it to our collection.

How can I ensure I receive emails from FFPEG?

Check your spam or junk mail folder and mark our emails as "not junk" to ensure you receive them. Also, remember to update us with your new email address if it changes.

Is there a showroom location outside California?

No, our showroom is located in California. If you are out of state, you can shop online through the websites of the various manufacturers we carry. Our warehouse

What are Monthly Specials e-flyers?

These are monthly deals offered by certain dealers, providing significant discounts on high-end merchandise due to our bulk purchasing. Please note that all sales are final—no exchanges or refunds. You can also check the website under ‘Current Offers” for the most up-to-date discount codes.

What happens after I make a deposit for my items?

Once your order is finalized, you will receive an email detailing your entire order, terms and conditions, and payment authorization. You will also receive an invoice for your deposit or payment. The estimated shipping date will be provided on your receipt.

When can I expect my order to be delivered?

You will receive an estimated shipping date before placing your order. This date depends on factors such as stock availability and production schedules. If an item is in stock, delivery typically takes about two weeks. If an item is not in stock, delivery may take several months. You will be informed about availability before confirming your order.

How are deliveries scheduled?

We use your zip code and delivery instructions to determine the most efficient delivery route. A Delivery Coordinator will contact you to establish a 7-day delivery window. Once your furniture is assigned to a freight carrier, you will be notified 24 to 48 hours in advance with the specific delivery date and time. Deliveries are made 5 days a week, from 8 a.m. to 8 p.m.

Do I need to be present for the delivery?

You must inspect your furniture upon delivery. If you cannot be present, arrange for someone else to accept, inspect, and sign for the delivery on your behalf. Canceled, refused, or missed deliveries will incur a redelivery fee equal to the original delivery fee. Upon delivery, inspect the item and its packaging for any damage. If you cannot inspect the item immediately, note "UNINSPECTED" on the Bill of Lading. Do not sign as "inspected" if you have not checked the items for damage. In many cases, you have 48 hrs to file a claim.

How do I pay the remaining balance of my order?

For items in stock, the full balance must be paid before delivery. For items not in stock, a 50% deposit is required, with the remaining balance due before delivery. Payment can be made by credit card or cashier’s check payable to FFPEG, Inc.

Do you deliver everything at once, or can there be multiple deliveries?

Items are delivered as they become available for shipping. You may receive multiple shipments if different items are ready at different times. If you need consolidated services, the first 30 days of storage at free of charge. If you need longer storage time, contact us for more information.

Where will my furniture be placed upon delivery?

The delivery team will place your items in the location specified by you, depending on the service level you have paid for. White Glove Service delivery is available if needed. For LTL shipments, the carrier will deliver to the first threshold. Ensure there is enough space for the delivery personnel to maneuver.

What should I do if an item arrives damaged?

If an item damaged upon delivery, notify us immediately. It is critical that you note the damage on the (POD) Proof of delivery. All items are shipped with insurance coverage. We will file a claim on your behalf, and it will be determined whether the item can be repaired or must be replaced, provided adequate insurance was purchased at the time of sale.

Will the delivery personnel remove the packaging debris?

Debris removal services is only available with White Glove services. If you require this service, please inform us when scheduling the delivery so we can choose the appropriate freight company. Depending on your request, packaging materials will either be left at your specified location or removed from the premises.

Do you offer international delivery?

Yes, as a global supplier of high-end furniture and accessories, we ship worldwide for an additional shipping fee. Please request a shipping quote prior to your purchase.

Does the shipping fee include insurance?

In most cases, it is advisable to purchase additional insurance to cover the full value of your order. This is usually a minimal additional cost.

ARTERIORS HOME

What began 35 years ago as a boutique accessories company has matured into a global force within the design industry. With an ever-expanding selection of premium lighting, furniture, wall décor and accessories, Arteriors redefines the spaces where we live, play and work. You will find creativity, elements of surprise, and meticulous craftsmanship throughout our collection.

We introduce hundreds of new products each year, with an understanding that thoughtful design extends beyond ideation. When conceiving each new piece, we consider the production methods and materials, then marry them with a trusted partner in our vast network of artisanal factories. With this focus on intentional design, using quality materials and handcraft, we are building future heirlooms – products that enjoy a lengthy, useful life cycle

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Wayne Floor Lamp - Conical Matte Cream Steel Shade with Articulating Antique Brass Steel Arm

Precio normal ~~$1,040.00~~ $520.00 50% de descuento

Precio de la unidad: Por

Rampart Vases - Set of 2 Blue Smoke Glass Vessels with Angled Openings

Venta

Rampart Vases - Set of 2 Blue Smoke Glass Vessels with Angled Openings

Precio normal ~~$300.00~~ $150.99 50% de descuento

Precio de la unidad: Por

Agotado

Clarita Accent Table - Black and White Minimalistic Silhouette with Antique Brass Iron Top

Precio normal ~~$1,105.00~~ $552.50 50% de descuento

Precio de la unidad: Por

Agotado

Mission Flush Mount - Clear Seedy Glass with Antique Brass Steel

Precio normal ~~$780.00~~ $390.99 50% de descuento

Precio de la unidad: Por

Agotado

Pali Lamp - Matte Ivory Ceramic Table Lamp with Acrylic Base

Precio normal ~~$560.00~~ $280.00 50% de descuento

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Industrial-Inspired Pacorro Bench in Ebony Finish - Carved Mango Wood with Textural Detailing

Precio normal ~~$3,998.00~~ $740.00 81% de descuento

Precio de la unidad: Por

Agotado

Santos Accent Table Stylish Black Pedestal Design with Concrete Detail

Precio normal ~~$780.00~~ $390.00 50% de descuento

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Antique Brass Industrial Norton Sculpture - Unique Iron Bridge Construction Nut and Bolt Inspired Decor Piece

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Antique Brass Industrial Norton Sculpture - Unique Iron Bridge Construction Nut and Bolt Inspired Decor Piece

Precio normal ~~$325.00~~ $162.50 50% de descuento

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Glaze Lamp - Blackened Steel and Ivory Stained Crackle Ceramic

Precio normal ~~$1,095.00~~ $547.99 50% de descuento

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Antique Brass Oval Suki Coffee Table - Impactful Simplicity for Your Living Space

Precio normal ~~$2,600.00~~ $1,300.00 50% de descuento

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Unique Rennon Sculpture for Artful Embellishment - Champagne Crystal Globe on Ebony Resin Column

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Unique Rennon Sculpture for Artful Embellishment - Champagne Crystal Globe on Ebony Resin Column

Precio normal ~~$495.00~~ $203.99 59% de descuento

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Expressive Safra Wall Mirror - White Gesso Finish, Cubist Sculpture Inspired Design

Precio normal ~~$1,560.00~~ $780.99 50% de descuento

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Clear Glass Thayer Decanters - Set of 2 with Chai Marble Ball Stoppers

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Clear Glass Thayer Decanters - Set of 2 with Chai Marble Ball Stoppers

Precio normal ~~$520.00~~ $260.99 50% de descuento

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Paola Accent Table - Graphic Black and White Marble with Iron Pedestal

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Paola Accent Table - Graphic Black and White Marble with Iron Pedestal

Precio normal ~~$1,380.00~~ $835.00 39% de descuento

Precio de la unidad: Por

Agotado

Gunmetal Parana Vase - Maximalist Porcelain with Ivory Crackle Glaze

Precio normal ~~$120.00~~ $60.99 49% de descuento

Precio de la unidad: Por

Ruzgar Mirror - Contemporary Design with Unique Frame

Agotado

Ruzgar Mirror - Contemporary Design with Unique Frame

Precio normal ~~$2,340.00~~ $1,170.00 50% de descuento

Precio de la unidad: Por

Agotado

Sadie Lamp - Antique Brass Steel Task Lamp with LED Integration

Precio normal ~~$860.00~~ $430.99 50% de descuento

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Jarrod Small Pendant - Hand-Carved Wooden Drum Shade in Whitewash Finish

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Jarrod Small Pendant - Hand-Carved Wooden Drum Shade in Whitewash Finish

Precio normal ~~$1,135.00~~ $567.20 50% de descuento

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Agotado

Southwestern-Inspired Pueblo Large Vase in Desert Sand Finish - Textured Ceramic Accent for Home Decor

Precio normal ~~$520.00~~ $260.99 50% de descuento

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Salton Sculpture: White Alabaster with Bronze Steel Detailing and Crystal Base

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Salton Sculpture: White Alabaster with Bronze Steel Detailing and Crystal Base

Precio normal ~~$440.00~~ $220.00 50% de descuento

Precio de la unidad: Por

Agotado

Task-Style Sweeney Floor Lamp with Natural Rattan, Bronze Steel, and White Linen Shade

Precio normal ~~$1,040.00~~ $520.00 50% de descuento

Precio de la unidad: Por

Charcoal Roscoe Sculpture - Museum-Quality Masterpiece with Ricestone and Riverstone Composite

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Charcoal Roscoe Sculpture - Museum-Quality Masterpiece with Ricestone and Riverstone Composite

Precio normal ~~$805.00~~ $402.50 50% de descuento

Precio de la unidad: Por

Agotado

Milford Pendant - Contemporary Smoke Luster Seedy Glass Pendant with Antique Brass Iron

Precio normal ~~$755.00~~ $377.50 50% de descuento

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Agotado

Wren Lamp - Clean and Modern Table Lamp Inspired by Board-Formed Concrete

Precio normal ~~$780.00~~ $390.00 50% de descuento

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Omaha Sconce - Textured Frosted Glass and Bronze Torchier-Style Wall Light with Forged Finial Detail

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Omaha Sconce - Textured Frosted Glass and Bronze Torchier-Style Wall Light with Forged Finial Detail

Precio normal ~~$415.00~~ $207.99 50% de descuento

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Agotado

Montego Mirror - Geometric Oak Wood and Iron Frame, Ebony and Gray Wash Finish, Versatile Hanging Options

Precio normal ~~$2,185.00~~ $1,392.50 36% de descuento

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Southlake Ceramic Totem-Style Lamp with Ice Reactive Glaze

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Southlake Ceramic Totem-Style Lamp with Ice Reactive Glaze

Precio normal ~~$700.00~~ $350.99 50% de descuento

Precio de la unidad: Por

Agotado

Steele Lamp - Ivory Riverstone Composite, Faceted Facade

Precio normal ~~$780.00~~ $410.99 47% de descuento

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Agotado

Nuevo Lamp - White Alabaster Sculptural Form with Bronze Accent

Precio normal ~~$1,220.00~~ $610.00 50% de descuento

Precio de la unidad: Por

Rendor Lamp - Ebony Resin Table Lamp with Sculptural Chain-Link Design

Venta

Rendor Lamp - Ebony Resin Table Lamp with Sculptural Chain-Link Design

Precio normal ~~$910.00~~ $455.99 50% de descuento

Precio de la unidad: Por

Agotado

Shepard Lamp - Smoke Oak Table Lamp with Stacked Geometric Shapes

Precio normal ~~$805.00~~ $402.50 50% de descuento

Precio de la unidad: Por

Wyatt Lamp - Elegant Indoor Lighting with Rolled Edges and Hardback Shade

Venta

Wyatt Lamp - Elegant Indoor Lighting with Rolled Edges and Hardback Shade

Precio normal ~~$715.00~~ $357.50 50% de descuento

Precio de la unidad: Por

Agotado

Shirley Lamp - Seafoam Reactive Porcelain Table Lamp with Cactus-Inspired Design

Precio normal ~~$885.00~~ $442.50 50% de descuento

Precio de la unidad: Por

Agotado

Penny Lamp - White Gesso Table Lamp Inspired by Eucalyptus Plant

Precio normal ~~$600.00~~ $300.99 50% de descuento

Precio de la unidad: Por

Piloti Lamp - Sleek Desk Lamp with Faux Marble Base and Bronze Finish

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Piloti Lamp - Sleek Desk Lamp with Faux Marble Base and Bronze Finish

Precio normal ~~$1,040.00~~ $520.00 50% de descuento

Precio de la unidad: Por

Rambo Lamp - Modern Stacked Drum Table Lamp in Matte Black Terracotta

Venta

Rambo Lamp - Modern Stacked Drum Table Lamp in Matte Black Terracotta

Precio normal ~~$1,040.00~~ $520.00 50% de descuento

Precio de la unidad: Por

Agotado

Samoa Lamp - Stylish Antique Brass Cast Aluminum Table Lamp

Precio normal ~~$1,040.00~~ $520.00 50% de descuento

Precio de la unidad: Por

Shelby Lamp - Contemporary Black and White Resin Table Lamp

Venta

Shelby Lamp - Contemporary Black and White Resin Table Lamp

Precio normal ~~$860.00~~ $430.00 50% de descuento

Precio de la unidad: Por

Agotado

Mecca Lamp - Sandpiper Porcelain Grecian Pottery Inspired

Precio normal ~~$1,220.00~~ $610.00 50% de descuento

Precio de la unidad: Por

Agotado

Vickery Lamp - Artisanal Conical Silhouette with Ivory Riverstone Composite

Precio normal ~~$780.00~~ $390.00 50% de descuento

Precio de la unidad: Por

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