Young Penshell And Brass Turtle in White 

In the case of a defect upon delivery, your item must be identified in a timely manner and if it is determined that it is in fact a manufacturer’s defect that item will be replaced, with the same of equal item. As with our sales,ALL SALES ARE FINAL. NOEXCHANGES, NO REFUNDSwith the exception of defective or damaged items.

Read the full policy here