How can I purchase FFPEG products? Can I buy directly from FFPEG or get a price quote?

Yes, anyone can purchase our products at our regular discounted prices. Visit us at ffpeg.store for incredible discounts on high-end furniture and accessories.

How can Iget a catalog for the product lines that FFPEG carries?

Currently, manufacturer catalogs are available exclusivelyfor the trade. However, you can view any product line or manufacturer by clicking the relevant link on FFPEG’s website.

Where theproducts you carry are made from?

Most of our fine furniture and accessories are crafted in the Philippines, Indonesia, or Vietnam, where highly skilled artisans create components to meet our design and quality standards. We also carry a few high-end manufacturers, like Marge Carson, whose products are made in California.

How can I be sure I am purchasing an authentic high-end item?

Every genuine item we offer will display the brand name somewhere on the product. Nearly every piece will feature an authentic brand name, regardless of its size. To ensure you're buying a genuine item, look for the manufacturer's name and surround yourself with timeless quality in your home.

This is an example of a question that a customer might ask

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

What is the FFPEG Warranty? Do you guarantee your furniture?

FFPEG stands by the quality of its products and will work with you or your designer to assess any issues and determine the best solution. Most issues are identified shortly after delivery. Please note that we are not responsible for normal wear and tear. For general care and maintenance, refer to our Product Manual. If a defect is identified upon delivery and confirmed as a manufacturer's defect, the item will be replaced with the same or an equivalent item.

Does FFPEG have outlet or club member stores?

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Can I get replacement parts for older furniture pieces?

Replacement parts are available for most "stock or active" items. However, parts for discontinued items may not be available.

How should I care for my furniture?

Please refer to the Product Manual on each manufacturer's website for specific care and maintenance instructions.

How can I learn more about the product lines you carry?

Visit our website and navigate to the “Manufacturers” tab for information on the lines we offer. We frequently add new lines, so check back often, contact Customer Service at 888-692-0225, or email us at sales@ffpeg.com.

If I’m interested in a product line that you don’t currently offer, can I request it?

FFPEG continuously searches globally for high-end furniture lines. If you’re interested in a line that we don’t currently carry, please let us know. If the line meets our quality standards, we may consider adding it to our collection.

How can I ensure I receive emails from FFPEG?

Check your spam or junk mail folder and mark our emails as "not junk" to ensure you receive them. Also, remember to update us with your new email address if it changes.

Is there a showroom location outside California?

No, our showroom is located in California. If you are out of state, you can shop online through the websites of the various manufacturers we carry. Our warehouse

What are Monthly Specials e-flyers?

These are monthly deals offered by certain dealers, providing significant discounts on high-end merchandise due to our bulk purchasing. Please note that all sales are final—no exchanges or refunds. You can also check the website under ‘Current Offers” for the most up-to-date discount codes.

What happens after I make a deposit for my items?

Once your order is finalized, you will receive an email detailing your entire order, terms and conditions, and payment authorization. You will also receive an invoice for your deposit or payment. The estimated shipping date will be provided on your receipt.

When can I expect my order to be delivered?

You will receive an estimated shipping date before placing your order. This date depends on factors such as stock availability and production schedules. If an item is in stock, delivery typically takes about two weeks. If an item is not in stock, delivery may take several months. You will be informed about availability before confirming your order.

How are deliveries scheduled?

We use your zip code and delivery instructions to determine the most efficient delivery route. A Delivery Coordinator will contact you to establish a 7-day delivery window. Once your furniture is assigned to a freight carrier, you will be notified 24 to 48 hours in advance with the specific delivery date and time. Deliveries are made 5 days a week, from 8 a.m. to 8 p.m.

Do I need to be present for the delivery?

You must inspect your furniture upon delivery. If you cannot be present, arrange for someone else to accept, inspect, and sign for the delivery on your behalf. Canceled, refused, or missed deliveries will incur a redelivery fee equal to the original delivery fee. Upon delivery, inspect the item and its packaging for any damage. If you cannot inspect the item immediately, note "UNINSPECTED" on the Bill of Lading. Do not sign as "inspected" if you have not checked the items for damage. In many cases, you have 48 hrs to file a claim.

How do I pay the remaining balance of my order?

For items in stock, the full balance must be paid before delivery. For items not in stock, a 50% deposit is required, with the remaining balance due before delivery. Payment can be made by credit card or cashier’s check payable to FFPEG, Inc.

Do you deliver everything at once, or can there be multiple deliveries?

Items are delivered as they become available for shipping. You may receive multiple shipments if different items are ready at different times. If you need consolidated services, the first 30 days of storage at free of charge. If you need longer storage time, contact us for more information.

Where will my furniture be placed upon delivery?

The delivery team will place your items in the location specified by you, depending on the service level you have paid for. White Glove Service delivery is available if needed. For LTL shipments, the carrier will deliver to the first threshold. Ensure there is enough space for the delivery personnel to maneuver.

What should I do if an item arrives damaged?

If an item damaged upon delivery, notify us immediately. It is critical that you note the damage on the (POD) Proof of delivery. All items are shipped with insurance coverage. We will file a claim on your behalf, and it will be determined whether the item can be repaired or must be replaced, provided adequate insurance was purchased at the time of sale.

Will the delivery personnel remove the packaging debris?

Debris removal services is only available with White Glove services. If you require this service, please inform us when scheduling the delivery so we can choose the appropriate freight company. Depending on your request, packaging materials will either be left at your specified location or removed from the premises.

Do you offer international delivery?

Yes, as a global supplier of high-end furniture and accessories, we ship worldwide for an additional shipping fee. Please request a shipping quote prior to your purchase.

Does the shipping fee include insurance?

In most cases, it is advisable to purchase additional insurance to cover the full value of your order. This is usually a minimal additional cost.

Scarborough House

Family-owned luxury brand Scarborough House offers hand-crafted English reproduction furnishings of heirloom quality, exquisite detail and timeless design.

Their assortment of stunning styles ranges from formal 18^th Century reproductions of renowned English cabinetmakers to casual hand-planed designs with a European farmhouse flair, to our modern mix collection that updates classical forms using exotic veneers and tactile materials like shells, stone, metals and paint on glass.

Explore the unique character of our country furnishings as our designs embrace the beauty of Italian Rustic styling. The combination of its unique finishing with the heavy distressing displays the distinctive sophisticated nature of its design

Transform Your Living Room with Our Scarborough House Furniture

Scarborough House furniture embodies the essence of timeless elegance and exceptional craftsmanship. At FFPEG, Inc., we are proud to offer a stunning collection of Scarborough House pieces that can transform your living room into a luxurious haven. Whether you're looking to add a touch of classic sophistication or blend traditional styles with contemporary elements, our Scarborough House furniture is the perfect choice for discerning homeowners.

The Timeless Appeal of Scarborough House Furniture

Scarborough House furniture is renowned for its meticulous attention to detail and high-quality craftsmanship. Each piece is handcrafted by skilled artisans, ensuring that every item is unique and built to last. The timeless designs of Scarborough House furniture incorporate intricate woodwork, rich finishes, and elegant embellishments that make a statement in any living room.

Key Features of Scarborough House Furniture

Exceptional Craftsmanship: Every piece of Scarborough House furniture is a testament to the artistry and skill of its makers. From hand-carved details to finely applied finishes, these pieces are crafted with precision and care.

Timeless Design: Scarborough House furniture blends traditional design elements with modern sensibilities, creating timeless pieces that complement a wide range of interior styles.

High-Quality Materials: Only the finest materials are used in the construction of Scarborough House furniture, ensuring durability and longevity. This commitment to quality means that your investment will stand the test of time.

Versatility: Whether you prefer a classic, vintage, or eclectic look, Scarborough House furniture offers versatile options that can seamlessly integrate into your existing décor.

Transforming Your Living Room

Here’s how you can transform your living room with our Scarborough House furniture collection:

1. Create a Focal Point with a Statement Piece

Begin by selecting a standout piece that will serve as the focal point of your living room. A beautifully crafted Scarborough House coffee table or a majestic console can instantly draw attention and set the tone for the entire space. The intricate designs and rich finishes of these pieces add a touch of luxury and sophistication.

2. Enhance Comfort with Luxurious Seating

Comfort is key in any living room, and Scarborough House offers an array of seating options that are as comfortable as they are stylish. Choose from plush sofas, elegant armchairs, and refined loveseats to create a cozy and inviting atmosphere. Upholstered in high-quality fabrics and adorned with fine details, these seating options elevate the comfort and aesthetics of your living room.

3. Add Elegance with Accent Pieces

Incorporate Scarborough House accent pieces to enhance the overall ambiance of your living room. Side tables, cabinets, and bookcases from our collection offer both functionality and beauty. These pieces provide the perfect place to display your cherished belongings, adding character and depth to your space.

4. Illuminate with Stylish Lighting

The right lighting can transform the mood of your living room. Scarborough House offers a range of exquisite lighting options, including chandeliers, table lamps, and floor lamps. These lighting fixtures not only provide ample illumination but also add an element of grandeur and sophistication.

5. Complete the Look with Decorative Accessories

Finish your living room transformation with carefully selected decorative accessories from Scarborough House. Mirrors, art pieces, and sculptures can add the perfect finishing touches, creating a cohesive and polished look. These accessories reflect the timeless elegance and refined taste that Scarborough House is known for.

Why Choose FFPEG, Inc.?

At FFPEG, Inc., we are dedicated to helping you create beautiful and functional living spaces. Our Scarborough House furniture collection is curated with a focus on quality, craftsmanship, and timeless design. When you choose FFPEG, Inc., you are investing in pieces that will not only enhance your home but also provide lasting value.